Returns Policy

If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund depending on the product category and condition. 

Please note that some products are not eligible for a return if the product is"No longer needed"

For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable). 

Conditions for Returns

  1. The product must be unused, unworn, unwashed and without any flaws.
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories
  3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box

    NOTE: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.